Terms and Conditions

1. Introduction

Welcome to Vapes Bay. These Terms and Conditions govern your use of our website (www.vapesbay.co.uk) and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Use of Our Website

2.1. By using our website, you confirm that you are at least 18 years old or the legal age for purchasing vaping products in your jurisdiction, whichever is higher.

2.2. You agree not to use our website for any unlawful purpose or in any way that may damage or impair our site’s functionality.

2.3. We reserve the right to refuse service to anyone for any reason at any time.

3. Products and Pricing

3.1. All products are subject to availability. We reserve the right to discontinue any product at any time.

3.2. Prices for our products are subject to change without notice. All prices listed on our website include VAT but exclude delivery charges unless otherwise stated.

3.3. We make every effort to ensure that product descriptions and prices are accurate. However, we do not warrant that product descriptions or prices are error-free.

4. Orders and Payment

4.1. By placing an order, you are making an offer to purchase the products in your order.

4.2. We accept payment via all international and national banks, online debit and credit cards.

4.3. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

5. Shipping and Delivery

5.1. Delivery times and costs will be specified at checkout. We are not responsible for delays caused by factors outside our control.

5.2. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

5.3. For international orders, you are responsible for any import duties, taxes, or other charges that may be levied by customs in your country.

6. Returns and Refunds

6.1. You have the right to cancel your order within 14 days of receiving your products, provided they are unused and in their original packaging.

6.2. To initiate a return, please contact us at [Your Customer Service Email].

6.3. Refunds will be processed within [X] business days of receiving the returned items. Original shipping costs are non-refundable.

7. Product Warranty and Liability

7.1. We warrant that our products will be free from defects in material and workmanship under normal use for [X] days from the date of purchase.

7.2. Our liability for any defective product is limited to the purchase price of the product.

7.3. We do not warrant that the use of our products will be uninterrupted or error-free.

8. Intellectual Property

8.1. All content on our website, including text, graphics, logos, and images, is the property of Vapes Bay and is protected by copyright laws.

8.2. You may not use our intellectual property without our express written consent.

9. Privacy and Data Protection

9.1. We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to These Terms

10.1. We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

10.2. It is your responsibility to review these Terms periodically for any changes.

11. Governing Law and Jurisdiction

11.1. These Terms and Conditions are governed by and construed in accordance with the laws of UK.

11.2. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of UK.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Last updated: 8/12/2024