Last updated: 8/12/2024

1. Introduction

Welcome to Vapes Bay. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Important Information and Who We Are

Purpose of this privacy policy

This privacy policy aims to give you information on how Vapes Bay collects and processes your personal data through your use of this website, including any data you may provide through this site when you sign up for our newsletter, purchase a product or service, or take part in a promotion.

Controller

Vapes Bay is the controller and responsible for your personal data (collectively referred to as “Vapes Bay”, “we”, “us” or “our” in this privacy policy).

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email address: [[email protected]] 

3. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: including first name, last name, username or similar identifier, date of birth
  • Contact Data: including billing address, delivery address, email address and telephone numbers
  • Financial Data: including payment card details
  • Transaction Data: including details about payments to and from you and other details of products and services you have purchased from us
  • Technical Data: including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
  • Profile Data: including your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses
  • Usage Data: including information about how you use our website, products and services
  • Marketing and Communications Data: including your preferences in receiving marketing from us and our third parties and your communication preferences

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
  • Where we need to comply with a legal obligation

5. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in this privacy policy:

  • Service providers acting as processors who provide IT and system administration services
  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers
  • HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances
  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets

6. International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK supervisory authority for data protection issues (www.ico.org.uk).

10. Third-party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

12. Changes to the Privacy Policy

We keep our privacy policy under regular review. This version was last updated on the date stated at the top of this privacy policy. Historic versions can be obtained by contacting us.

13. Age Restriction

Our website is not intended for individuals under the age of 18. We do not knowingly collect data relating to children.

14. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us using the details provided in Section 2.